We offer free express shipping to over 220+ countries with delivery guaranteed. Shipping is tracked, and takes roughly 5-7 days for the UK, USA and Europe.

If your package isn’t successfully delivered or arrives damaged we will reship your order free of charge. Pectus Solutions shipping policy

Pectus solutions prove a full replacement warranty on all parts for 10 years from the date of purchase. If any component in your Vacuum Bell fails, we will send you a replacement free of charge.

In line with international medical regulations, Class 1 medical devices like Vacuum Bells are considered single-user items. This means that once the product has been opened or used, it cannot be returned, resold, or reused even if it appears to be in perfect condition. See here for full refunds & warranty policy

Yes, we provide detailed instructions with every Vacuum Bell. The instructions are for Doctors and patients and outline how the device works, as well as the best treatment protocols for effective results.

For information regarding Vacuum Bell Therapy and how it works, results, side effects, treatment lengths etc, you can find it all in our About Vacuum Bell Therapy page.